Short answer: nobody outside Skip can tell you, and that is the first thing worth knowing. SkipTheDishes does not publish a rate card the way Uber Eats does. Restaurants across Canada report paying somewhere between 20% and 30% of each delivery order, with 25% the figure that comes up most often. The only number anyone can point to with certainty is your own, and it is sitting in your payout statement.
Skip does not publish what it charges you
Look for pricing on Skip's own restaurant partner site and you will not find a percentage. There is no public tier list, no plan names, no rate card. Rates are set deal by deal, and what you pay depends on when you signed, where you are, and how much volume you push.
That is a meaningful difference from Uber Eats, which does publish plan tiers, and it has a practical consequence: the restaurant down the street may be on a different rate than you for the same service, and neither of you would know.
Figures reported by industry write-ups and by owners themselves cluster in the 20% to 30% band for delivery, with high-volume kitchens occasionally negotiating toward the bottom of it. Treat those as reported ranges, not as published rates, because that is exactly what they are.
The one hard number in Canada: British Columbia's cap
There is a single figure in this whole discussion that is not a matter of report or estimate. Under British Columbia's Food Delivery Service Fee Act, passed in November 2022 and in force since 1 January 2023, delivery companies cannot charge a restaurant more than 20% of the value of an order for delivery service. Canada's first permanent cap of its kind.
If your restaurant is in BC, that is your ceiling for the delivery fee itself. Optional extras you agree to buy on top, such as promotional placement, sit outside it. Everywhere else in Canada there is no permanent cap at all, provincial or federal, so what you pay is whatever your contract says.
Whatever your rate turns out to be, the question is what it adds up to over a year. That takes about thirty seconds.
See what you are payingHow to find your real rate in about five minutes
Forget the ranges. Your effective rate is a division problem, and your payout statement has both numbers in it.
Take one full pay period. Find the gross value of the orders customers placed, before anything was taken off. Then find what actually landed in your bank account for those same orders. Subtract the second from the first, divide by the first, and multiply by 100.
Say customers ordered $12,000 of food and $8,760 reached your account. That is $3,240 gone, or 27%. That is your number, and it is the only one that matters.
Do not be surprised if it comes out higher than the commission rate you thought you were on. The gap is usually made up of promotional spend, discount campaigns you opted into, and any fees for optional placement. All of it comes out of the same order.
What that costs over a year
A restaurant doing 12 Skip orders a day at a $39 average ticket is putting roughly $171,000 of food through the app in a year. At 25%, about $42,700 of that never reaches you. At 30% it is $51,300.
Put next to the things you actually agonise over, a couple of percentage points on food cost or one more part-time shift, it is not a close contest. This is almost certainly the largest single line item in your business that you have never negotiated.
What to do about it
Not "delete the app." Skip is genuinely good at one thing: putting your restaurant in front of people who have never heard of you. Paying for an introduction to a stranger is a reasonable trade.
The problem is what happens on order number two. When a regular who already knows your name opens Skip to order from you, you pay full commission to reach a customer you had already earned. That is the order worth moving.
The practical version is not dramatic: a branded ordering page of your own, an insert in the bag, a QR code on the receipt, and a reason to use it. Skip keeps bringing you new faces. The regulars come to you directly, and that order costs you nothing.
Restaurants that make this switch generally leave the app running. The goal is not zero marketplace orders. The goal is that your best customers stop arriving through a toll booth.
Start with your own number
Put your Skip order count and your average ticket into the calculator. It shows what commission is costing you this year, and what the same orders are worth on a page you own.
See what you are paying Book a walkthroughWant to read more? See how Uber Eats commission works or how to switch from DoorDash to your own direct ordering.